Ordering/Policies

Worth the Wait Queue:

As can be appreciated with quality handcrafted made-to-order products, demand involves a wait queue. Please ask for the turnaround estimate when ordering.

Don't panic - if out of time for a special event, you can always choose the gift voucher option.

Ken Miller Bits and Spurs wait queue averages between 6 to 8 weeks but at times has been up to 12 weeks. Saddle covers may be up to 10 working days from order to delivery.

Of course, every effort is made to fill orders asap. We aim to deliver sooner rather than later and never keep people waiting any longer than full attention to our workload dictates.

Australian Mail Order Delivery
Registered Post

Registered Post Australia - Includes $100 Insurance and Delivery Confirmation.

Overseas Mail Order by arrangement - please nominate a preferred option - we recommend insuring your purchase - every care but no liability taken.

Spurs

$15.00 for one pair sent Registered Post via Australia Post
$20.00 for two sets sent together to the same address. Other by arrangement.

Bits

$12.00 for one bit sent Registered Post.
$15.00 for two bits sent together to the same address. Other by arrangement.

Click here to email for current prices.

Payment Methods

We accept:
Direct Bank Deposits, Cheques, Australian Money Orders.

Orders are confirmed on receipt of payment.

How to Order

Phone discussion is the best option when ordering custom bits and spurs:
Ken's mobile 0428 144 376 (leave a message, your call will be returned).

Genuine enquiries only please - NO SPAM

EMAIL ORDERING: Please supply specific instructions re sizing and style of item, your full name, postal address, delivery address, contact number and preferred payment method....If you need lengthy advice, please phone......0428 144 376... because as a typist Ken is a GREAT BIT & SPUR MAKER.

Orders are subject to the current wait queue and current price list.

Privacy Policy

Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including expiration dates, billing address is used solely to bill the customer for their order. Debit card and credit card numbers sheltered under NetBank security for direct deposit paymets.

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Ken Miller Australia phone 0428 144 376